Frequently Asked Questions
Everything you need to know about your Micro Scooters experience.
How do I choose the right scooter for my child's age?
We categorize our scooters by age group and weight capacity. For toddlers, we recommend our 3-wheeled Mini Micro series for stability, while older children and teens typically prefer our 2-wheeled Sprite or Cruiser models for speed and agility.
What is your shipping policy and delivery timeline?
We offer free standard shipping on all orders over $50. Most orders are processed within 24 hours and typically arrive within 3-5 business days depending on your location.
Do Micro Scooters come with a warranty?
Yes, all our scooters come with a 2-year manufacturer's warranty that covers defects in materials and workmanship. This does not cover wear and tear or damage from misuse.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the scooter in its original packaging and unused condition for a full refund.
Are replacement parts available for purchase?
Absolutely. We believe in sustainability and longevity, which is why we stock a full range of replacement parts—from wheels and brakes to handles—so you can keep your scooter running for years.
Is assembly required when my scooter arrives?
Most of our scooters arrive nearly fully assembled. You will typically only need to click the handlebar into the deck or tighten a single bolt using the tool provided in the box.